Delivery & Returns
We only sell in approximately a 30/35 mile radius of our Heathfield showroom. We do this so we can fully support all the products that we sell with regards warranty, service and repair.
All products are delivered by our own staff and vehicles, assembled fuelled and oiled and ready for work.
Delivery times are calculated in working days- i.e. Monday to Friday inclusive (working days do not include weekends or National Bank holidays). In case of Bank Holidays please allow an extra 2 working days.
From the Receipt of your order we will endeavor to deliver your chosen items to you within 3 working days providing the goods are in stock, unless a longer delivery time is shown on the product information page.
Risk in the goods will pass to you on delivery.
We do everything we can to meet the delivery time specified in this section, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed.
Where goods are not faulty but the customer wishes to return them, the goods can only be returned to the company if fully re-saleable, being unopened with any original manufacturers seals or shrink wrap in place.
Cancellation by us
We reserve the right to cancel the contract between us if:
- We have insufficient stock to deliver the goods you have ordered:
- The product is no longer available due to manufacturers non supply:
- We do not deliver to your area; or
- One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible. We will not be obliged to offer any additional compensation for disappointment.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. If the box is damaged please sign for it , clearly stating ‘received damaged’